ABOUT
At The Human Factors Group, we help organisations turn good intentions into reliable performance, aligning with regulatory expectations on Human Factors while staying practical, approachable, and focused on real people. Through safer systems, clearer decisions, and better support for teams, we help make it easier for people to do the right thing.
OUR MISSION
We help organisations build safer, smarter ways of working that meet regulatory expectations and work in the real world, making it easier for people to do the right thing.
OUR VALUES
Respect for People — we design work around real human strengths and limits.
Integrity — we keep the whole system honest — linking intention, action, and outcome so everything works together the way it should.
Practical Excellence — we balance insight with action to make a real difference.
Collaboration — we work alongside our clients as partners, not observers.
OUR EXPERTISE
We specialise in Human Factors and human performance support for UK and international industries.
Our work helps organisations strengthen safety, performance, and leadership through:
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Human Factors analysis, design, and review aligned with regulatory guidance.
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Performance and decision-making support for teams and managers.
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Leadership and development programmes focused on human performance.
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Integrating human-centred thinking into daily operations to improve both safety and productivity
HUMAN FACTORS SUPPORT
We help organisations design safer, smarter systems by understanding how people really work. From Safety Critical Task Analysis to Competence Management, our tailored support reduces error and makes it easier to do things right.
PRODUCTIVITY & PERFORMANCE
We use Human Factors insight to improve how work gets done — in control rooms, workshops, and offices alike. By focusing on people, not just processes, we help teams work smoother, safer, and with less stress.
MANAGEMENT SUPPORT & DEVELOPMENT
We coach and support managers to lead with clarity and confidence. From guiding new leaders to managing organisational change, we help strengthen communication, culture, and the tone from the top.
OUR SERVICES in more detail
HUMAN FACTORS SUPPORT
We help organisations understand how people, systems, and environments work together — and how they can be improved. Our Human Factors support is always tailored to your operation, focusing on what really matters: reducing error, improving reliability, and making it easier for people to do the right thing.
Examples of what this could include:
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Safety Critical Task Analysis (SCTA) and integration of findings into procedures and training.
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Development and review of Competence Management Systems (CMS) to strengthen workforce assurance.
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Human Factors assessments, analyses, and design reviews aligned with regulatory expectations.
PRODUCTIVITY & PERFORMANCE
We use Human Factors insights to help organisations improve how work gets done — from high-hazard environments to office settings. By understanding how people really interact with their tasks, tools, and surroundings, we identify practical ways to boost efficiency without compromising safety or wellbeing. The result is smoother operations, better focus, and higher-quality outcomes.
Examples of what this could include:
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Applying Human Factors principles to streamline workflows, reduce rework, and improve focus.
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Reviewing workspace design, communication flow, and workload balance to enhance performance.
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Identifying barriers that slow teams down and developing practical, people-centred solutions.
MANAGEMENT SUPPORT & DEVELOPMENT
We help managers understand the human side of leadership — from how messages are received to how decisions shape daily work. Our support blends coaching, communication, and practical Human Factors insight to help leaders build clarity, confidence, and connection across their teams. Whether it’s guiding new managers, supporting project delivery, or managing organisational change, we focus on turning good intentions into real understanding and consistent action.
Examples of what this could include:
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Coaching and development for new or emerging managers.
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Support with project management, organisational change, and clear communication.
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Helping organisations strengthen leadership tone, culture, and corporate communication through a Human Factors lens
INSIGHT & AWARENESS STUDY
Sometimes we don’t know what we don’t know — and that’s where our Insight & Awareness Study helps.
Using Human Factors principles (and a touch of Dunning – Kruger wisdom), we help organisations see where their strengths lie and where small changes could make a big difference.
This isn’t about judgment, it’s a guided reflection to understand how work really happens and whether your systems are designed to help people succeed. Where organisations rely on controls at the lower end of the hierarchy of control, those measures demand greater human interaction so they must be more robust, usable, and realistic.
What the study can help identify:
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How well controls support human performance and decision making
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Areas where understanding, communication or coordination could be clearer.
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Opportunities to make work easier, safer and more effective for everyone involved.
Fill in the form below or email us for more information on the Insights and Awareness Study.
CONTACT US
Interested in learning more about our consultancy services or have specific inquiries? Feel free to reach out to us. We are here to assist you in any way we can.
Drop us a line through our contact form
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